For First Impression Audiovisual, a global leader in “phygital experiences,” monitoring performance in real-time is mission-critical. Several years ago, after establishing the right strategy and architecture for their Network Operations Center (NOC), the First Impression team began searching for the perfect database. With thousands of connected devices across retail, leisure, and experience centers, they needed a database capable of efficiently storing and querying the large volumes of metrics from customers’ devices.

The company chose InfluxDB Cloud Serverless as the foundation for its metrics infrastructure. Designed specifically for time series data, InfluxDB enables First Impression to collect and query millions of data points every hour—ranging from screen brightness and temperature to device status—without the operational burden of managing traditional infrastructure. And it’s not just the technology that sets InfluxDB apart: it’s the quality of support behind it. The InfluxData team has consistently provided expert guidance when architectural questions arise, helping First Impression fine-tune their systems for optimal performance.

With all incoming metrics centralized in one performant and highly scalable platform, First Impression leveraged InfluxDB Cloud Serverless to build an accurate early warning system that minimizes black screens and maximizes uptime. InfluxDB’s seamless compatibility with Telegraf ensures that new devices integrate easily, while its high-ingest performance supports large-scale rollouts without compromising speed or reliability. As the install base continues to grow, InfluxDB’s scalability ensures that First Impression can keep pace, proactively detecting and resolving issues—often before clients even notice something’s wrong.